Start with people.
I use interviews, observation, surveys, and usability testing to understand what users actually need before deciding what to build.
About / Victoria Hong
Designing where people, systems, and technology meet.
I’m a creative technologist bridging design and engineering to create intuitive, human-centered experiences. My work sits at the intersection of product strategy, UX research, front-end development, and emerging AI systems.
CurrentlySystems Engineer + Product/UI Design Lead at UPS
StudyingMS-HCI at Georgia Tech
Based inAtlanta, Georgia
How I work
I turn complex workflows into clear, useful product experiences.
My background spans product design, software development, UX research, and systems engineering. I enjoy working through ambiguity: understanding user pain points, mapping workflows, prototyping ideas, and building interfaces that make difficult tasks feel easier to complete.
Because I can move between research, design, and implementation, I think deeply about both the user experience and the system behind it. I care about products that are not only visually thoughtful, but also scalable, accessible, and grounded in real user needs.
Simplify the system.
I translate messy workflows into user flows, information architecture, wireframes, prototypes, and design systems.
Make it real.
I bring designs into production with front-end development, component thinking, and close collaboration across engineering and product teams.
My path
A background shaped by engineering, design, and community.
I began my journey in engineering, where I learned how to break down complex problems and design systems with intention. Over time, I became increasingly drawn to the human side of technology: how people use products, where workflows break down, and how thoughtful design can make digital experiences feel more intuitive.
Today, that combination shapes how I work. I approach design as both a creative and technical practice: one that requires empathy, structure, experimentation, and a deep respect for the people using the product.
Experience
Building across product, AI, enterprise tools, and human-centered design.
My experience includes designing and developing enterprise web applications, AI-powered tools, HCI research projects, and community-focused digital experiences. Across each role, I’ve gravitated toward work that connects strategy, usability, and implementation.
Product, UI Design, and Software Development
Led user research, interface design, design system thinking, and front-end development for enterprise applications using tools like React, TypeScript, Tailwind CSS, Figma, and REST APIs.
Human-Computer Interaction
Studying HCI methods, research, prototyping, and evaluation through projects like Spotify mobile search and Zillow collaborative apartment search.
Electrical and Computer Engineering
Built a strong technical foundation through engineering coursework, robotics research, software projects, and hands-on problem solving.
Mentorship and Access
I care about expanding access to STEM and design education, especially for students from underrepresented backgrounds who are still discovering what they can build.
What drives me
I’m most energized by problems where thoughtful design can reduce friction, create clarity, and help people move forward with confidence.
Beyond the screen
I bring curiosity, care, and lived experience into the way I design.
Outside of work, I’m interested in mentorship, community-building, couponing and mutual aid, robotics education, and helping people feel more confident navigating technology. These experiences remind me that good design is not only about polished interfaces. It is about understanding real constraints and making systems more approachable.
I’m currently open to full-time opportunities, thoughtful freelance projects, and conversations with teams building products at the intersection of UX, AI, and software engineering.